INTERJECT SUCKS & THEY HATE US CITIZENSInterjet canceled our flight an hour before takeoff, leaving us stranded in Mexico City. Never ever going though them or recommending ever! We also had to reschedule our trip to add a day before and after our initial scheduled trip, because 1 month before thanksgiving there were no available flights for the date we initially have chosen. I was shocked and had to scramble to get home and figure out what to do. Reviewed Nov 2020 . I am trying to get help with my flights that are canceled due to COVID. I was supposed to receive a voucher automatically after my cancellation. Find reviews that mention: boarding pass. Then, they raise the price of the flights so, in order for you to exchange your voucher, you must pay a difference for the new flight, which is also a fake flight and repeat the scam again and again. AVOID BOOKING ANY FLIGHTS FROM INTERJET!! arrived early. If they send them automatically, how long do we wait for them even though interjet has necer told us that the flights have been cancelled. This was the first time I was going to fly ever. The next day we were on the phone arguing for about 2 hours and then we were told we would receive a full refund in 8-10 weeks for the cancelled flight. worst airline. When I finally got thru, i waited an additional 45minutes to 1 hour to speak to someone. Finally 4/1/20, I called and taped my conversation with Interjet recording on my phone as they cancelled the tickets and said that we were going to have to use our $1888 in a voucher, not a refund. Shame on them. I asked them if I could change my flight for a later date since we do not know how long the travel ban will last and I had to confer with other ppl traveling with me plus the people I was going to visit in Mexico. I've been waiting for a response to emails and calls. I bought a ticket but then the trip has been cancelled due to COVID 19..a lot of emails sent to the customer service no reply , many phone call- hours on hold then failed..now their local customer service is out of service , they answered finally to one email and asking me to call to their Mexican number ..and now I lost my voucher because it’s expired. We are not allowed to go anywhere. Facebook. My fiance and family had booked a flight (with trip insurance) for our wedding which was going to happen in Mexico. What's neat is when we were taking off and landing we got to see the landing on a screen because there is a camera attached to the bottom of the plane it was really exciting! Available on flights within Mexico from 48 hours to 1 hour before the flight and on international flights from 24 hours to 2 hours before the flight. We decided to call Interjet and see if we could make a refund since it’s under 24 hours of purchase. Waiting for a full refund. On 3/24 I received answers from all that I could not do that at a later date but had to do it right then and there. And if I did reschedule and THEY had to cancel, would I have gotten my money back then??? (in 274 reviews) "The crew was very nice." Interjet periodically does have seat sales. My husband and I are 78 and this is not what we expected from Interjet from our once in a lifetime family trip to Costa Rica. "I am just frustrated by the lack of communication with the cancelled flight, the back and forth conflicting information regarding the refund, the useless trip insurance, and paying over $1500 USD to Interjet for doing absolutely nothing. Overall rating. The company is almost broke so now it almost has no planes. Inicio. How do I know or do they know when they will be able to fly again? I could understand that since Covid was happening. Save. The carrier has also designated Monterrey International Airport (MTY) as a focus city. This resulted in more cost for two additional hotel nights( to be spent on 2 different hotels, thanks! If you are on a tight budget, then fine, but otherwise if you have the money I think it's better to just book and be done with it rather than gamble regarding price, availability of seats, etc. The carrier has also designated Monterrey International Airport (MTY) as a focus city. Solid choice, this exit row seat has extra legroom; the seat in front does not recline; will not recline; no under seat stowage during takeoff and landing; may be missing an armrest; seat cushion may be very firm. We were scammed by interjet, robbed at the border. Pros " Good snacks and nice crew" (in 14 reviews) "All crew provided great service." The next day we were on the phone arguing for about 2 hours and then we were told we would receive a full refund in 8-10 weeks for the cancelled flight. SHAME ON INTERJET! We took Interjet to San Antonio from Guadalajara and had an equally good experience. We didn't receive any phone calls, emails, or texts about the flight being cancelled but just the airport told us when we got there. I kept stating over and over that I could NOT do that without the other ppl (who smartly booked w/someone else and received a refund). Nice price, nice service, nice planes, nice airline. INTERJECT SUCKS & THEY HATE U.S. CITIZENS. I kept stating over and over that I could NOT do that without the other ppl (who smartly booked w/someone else and received a refund). Interjet is carrying out a major fraud using covid as an excuse. A VOUCHER IS WORTHLESS TO US. This resulted in more cost for two additional hotel nights( to be spent on 2 different hotels, thanks! rep that I wanted a refund, nicely, she hung up on me.They treat Americans like crap.I filed a chargeback with Amex, and Interjet literally told them that we took the flight and that's why they won't refund. We have been calling them ans email them for months. They are just a rip-off company, you pay and you don't get anything for it. Nice beverage service, liquor for free! Iñterjet is scamming people. See BBB rating, reviews, complaints, & more. AVOID BOOKING ANY FLIGHTS FROM INTERJET!! This was the first time I was going to fly ever. He said that the voucher had to be used by the same 7 people before 9/26/20 - not just purchased, but used! I could understand that since Covid was happening. They are taking advantage of the pandemic to simulate they still have flights but it's a HUGE SCAM. Hopefully they will do something. No one is helping!!! A quick Google search for “Interjet” reviews will bring up reviews on TripAdvisor, SKYTRAX, Facebook, Yelp, Airline Ratings and Kayak and when you start to read them, you might start to feel nervous about booking due to negative reviews. A VOUCHER IS WORTHLESS TO US. It only one class so there are no constraints on leg space. DO NOT BOOK FLIGHTS WITH THIS CROOKED COMPANY! That is sad because other than that, Interjet had treated us well....given us seats in front because my husband is handicapped...let the 7 in my family sit together. Such lies and BS from this company.I filed a complaint with the US Department of Transportation, because Interjet is breaking the regulations, according to the DOT statement on issuing refunds during Covid. What a concept. I have worked on this for 3 months, called and waited for hours, today I waited another hour and a half on hold and as soon as I told the 'customer service' (NOT!) Add your review and photos. Covid took the world by storm and many flights from around the world were badly affected and still are. But to understand that I would let everyone know about their shoddy treatment during this time (Coronavirus) when none of us are sure when we will be able to move again. And when are you jetting off? I had booked a flight to Cancun from LAX in December of 2019 to fly out on the 25th of March 2020. More detail . I told him I could not act at that moment and that last night after being disconnected (again) at 2:00 a.m. when was I supposed to have called people to check vacation times?. To everyone else, contact your bank/credit card company because this pandemic is in legal terms "an act of God" and out of our hands. INTERJECT SUCKS & THEY HATE U.S. CITIZENS. Worst airline in the world. The company is almost broke … This little set up is taken from a storybook written in 1955. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Do what is right Interjet and stop being so greedy! impossible to contact interjet by phone. My flight was changed from a direct flight (leaving NY at 8 am and departing back from Cancun at 7 pm) to multiple flights, leaving NY at 1 am in the morning, stopping in Mexico city, stay there for >6 h and arriving at Cancun late in the evening. Experiencia Interjet Destinos. We are being penalized because we bought our tickets earlier than other people. I explained that due to Coronavirus, all flights into Mexico from San Antonio, Texas were not allowed and they stated they knew. I told him I could not act at that moment and that last night after being disconnected (again) at 2:00 a.m. when was I supposed to have called people to check vacation times?. SHAME ON INTERJET! Only the latest review will count in the company's TrustScore. We booked our flight through edreams and the flights were with interjet. SHARE. We are being unfairly charged for these flights that Interjet is not reimbursing! Its about principle! Pros: Terrible! 105 helpful votes. [Seat 10A on a Airbus A320] Like (1) Downvote . Terrible signage, terrible treatment, terrible organization! The customer service useless. The customer service useless. So they are going to notify me on March 24,2020 about international flight cancellation and I try to adjust my flight on that same day and they want to charge me 139.00 each way for not changing 24 hours in advance?! They sell tickets for non-existent flights, which later they pretend to cancel sending clients a voucher for the amount paid. How do I know or do they know when they will be able to fly again? Do not use them, they are taking advantage of their customers and stealing from us. March 25, 2020-On March 24,2020 I called for over 7 hours (all times documented) before someone came on the line. This is insane American are not allowed to fly to Mexico! interjet system booked wrong return date. Coronavirus is not the client's fault!! I finally told him to keep his money -it was going to cost me just as much to reschedule (who knows how many times). Our flights from Havana to Cancun are no more operating and there is noone answering any phone or email. He said that the voucher had to be used by the same 7 people before 9/26/20 - not just purchased, but used! If they send them automatically, how long do we wait for them even though interjet has necer told us that the flights have been cancelled. crew was friendly. I went to change my flight to another date and they want to charge me 139 dollars each way since I did not make the change 24 hours prior to my flight? Horrible Horrible airline...we were left stranded at the Tijuana airport all day! You guys are absolute crooks and I will fight tooth and nail. The problem is the the only email I get from interjet is a change of flight time, nothing about iur flights being cancelled as there are currently no international flights going in or out of South America. !How are they not going to honor my change when Interjet didn't even give myself a 24 hour notice!? Why are they still in business. Low-cost carrier Interjet (4O) is a Mexican airline with hubs at Mexico City's Benito Juárez International Airport (MEX) and Toluca's Licenciado Adolfo López Mateos International Airport (TLC). when we notified interjet at checkin they insisted we needed to buy new return priority tickets. Leg space is very comfortable. You've already flagged this Francisco 1 review. !How are they not going to honor my change when Interjet didn't even give myself a 24 hour notice!? Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! The carrier has also designated Monterrey International Airport (MTY) as a focus city. Called customer service and they were not able to help me. It has been TWO WEEKS! Do what is right Interjet and stop being so greedy! On 3/24 I received answers from all that I could not do that at a later date but had to do it right then and there. 6 years ago. Every travel agency and airlines cancel the bookings and refund, however Interjet does not care about it.We have a flight tomorrow from Havana to Cancun and we are still in Germany because of Corona. Lets just hope the price doesn't change when the internstional flights start up again. Only the latest review will count in the company's TrustScore. flight was delayed. rep that I wanted a refund, nicely, she hung up on me.They treat Americans like crap.I filed a chargeback with Amex, and Interjet literally told them that we took the flight and that's why they won't refund. I know this is very hard time again especially with travel industries, but companies like Interjet make the situation for them even worse.My recommendation pay the extra money to use a better airline.I WILL NEVER FLY INTERJET AGAIN. What I don't understand is their complete inability to partially refund because they didn't provide the service. I have worked on this for 3 months, called and waited for hours, today I waited another hour and a half on hold and as soon as I told the 'customer service' (NOT!) Then, they raise the price of the flights so, in order for you to exchange your voucher, you must pay a difference for the new flight, which is also a fake flight and repeat the scam again and again. I wasn't even asking for a refund! DO NOT BOOK FLIGHTS WITH THIS CROOKED COMPANY. To everyone else, contact your bank/credit card company because this pandemic is in legal terms "an act of God" and out of our hands. AIRLINE SAFETY RATINGS Special Access! Alana’s 5-star review: I'm saddened (yelp) that I have posted pictures before but they're no longer here. Interjet experience Destinations. And minimum 1 hour to try to reach customer service and being hanged out. Inicia sesión Mi perfil; Regístrate; Buscamos por todos lados pero parece que esta página se fue de viaje ¿Tú qué estás esperando? All other airlines are reimbursing their customers with no issues, but Interjet is not! When I finally got thru, i waited an additional 45minutes to 1 hour to speak to someone. There were no alternatives, so I was forced to cancel my tickets and ask for a refund. I had booked a flight to Cancun from LAX in December of 2019 to fly out on the 25th of March 2020. I won't stop till I get reimbursed. seatlink. Interjet does not care about the Corona problem and do not refund the tickets! leg room. The only way I found out the flights were cancelled was when I uploaded the confirmation email to www dot checkmytrip dot com.Edit.Just to let you know thst I recieved the vouchers for all passengers separately and for both ways. My boyfriend and I were at the airport waiting for the plane before asking someone why Interjet wasn't coming up on the screen. Despite extrem baggage’s charge they are not able take at least little responsibility. Interjet does not care about the Corona problem and do not refund the tickets! I will take legal action if need be. The planes are modern. Get your boarding pass and show it, printed or digital, within the Interjet app or the Wallet app. We made our reservations 9/26/19. No information about cancelled flights. Won't talk to us about a cancelled flight and won't give us any amount of refund. Add me on the lawsuit so we can all get back what they are stealing from us. Hopefully they will do something. Reply. How is that even possible! Terrible Service, I was early and on time for my flight, but Interjet took about 1 hour to Resolve a simple mistake that the desk employee did when i was checking my bag, they couldn't remove his mistake for that long because they needed to make it in Mexico, despite in Vancouver they called immediately they literally answer and took that long to solve and on top of that my luggage didn't arrived to Mexico, and I … At the time of writing this my family and I were supposed to be in Cancun on our yearly vacation. We all work at different places!!! Now we received an email that Interjet denied our request to process a refund for the "non-refundable ticket(s) since it does not meet the current refund exception policy. We showed up at the airport ready to go and they told us the flight was cancelled. I was shocked and had to scramble to get home and figure out what to do. As a consequence, I had to rebook with another airline to pay more than double. A free inside look at company reviews and salaries posted anonymously by employees. Your numbers don't work!!! Leg space is very comfortable. They sell tickets for non-existent flights, which later they pretend to cancel sending clients a voucher for the amount paid. Traumatic way for my family to end a wonderful vacation planned in Cancun! Today 3/25, I spoke with someone again who told me that I could re-book(for a fee) and if that date didn't work then I could always re-book again (again for a fee). After I wanted to file a claim and I e-mailed customer service they practically refused the claim, asking to fill up some probably non existing form I e-mailed them again explained the situation again, but they did not react at all. SHAME ON INTERJET! I will take legal action if need be. I know this is very hard time again especially with travel industries, but companies like Interjet make the situation for them even worse.My recommendation pay the extra money to use a better airline.I WILL NEVER FLY INTERJET AGAIN. Over and over I said I DO NOT want my money back -just the ability to give my reservation # later for a flight. Sort by: Date; Useful; 01 July 2020 12:07:00 Guest. Low-cost carrier Interjet (4O) is a Mexican airline with hubs at Mexico City's Benito Juárez International Airport (MEX) and Toluca's Licenciado Adolfo López Mateos International Airport (TLC). What's neat is when we were taking off and landing we got to see the landing on a screen because there is a camera attached to the bottom of the plane it was really exciting! As a consequence, I had to rebook with another airline to pay more than double. It's not even about the money anymore. I had other airlines changing my flight with NO fees, such as InterJet or American Airlines. 63 Interjet reviews. However, by 3/20/20,by reading Tico Times.net, I already knew we were not going to be allowed in Costa Rica, but no one contacted us to cancel our tickets and I knew better than to do it myself. Its about principle! (in 36 reviews) "IT was 4 hours late!" Won't talk to us about a cancelled flight and won't give us any amount of refund. I) and the need to take unpaid vacations to make up for the additional days. Low-cost carrier Interjet (4O) is a Mexican airline with hubs at Mexico City's Benito Juárez International Airport (MEX) and Toluca's Licenciado Adolfo López Mateos International Airport (TLC). Coronavirus is not the client's fault!! We used the lowest fare rate which is the ultra low fare which for us was fantastic. Useful. Interjet doesn't care, it hates the United States. Available on any device (web or Interjet app). Worst airline in the world. That is sad because other than that, Interjet had treated us well....given us seats in front because my husband is handicapped...let the 7 in my family sit together. Share. Of course that will be impossible. Very clever --well done, Internet!" The only place in the world to get ALL Airline Safety Ratings in one place! I MUST HAVE MY MONEY BACK. And if I did reschedule and THEY had to cancel, would I have gotten my money back then??? I told him charging me for re-booking today and charging me is FRAUD - knowingly charging someone for something they know the client is not able to get an answer to or use (how do I know when travel ban will be lifted) is a way to make money on the backs of ppl whose intentions are good but at the mercy of their government. 2.0. they would not … Worst airline ever! Same itinerary coming back!This was unacceptable, especially for a family of 4 with two toddlers. I get a notice from Interjet 1 day before my flight that all international flights have been cancelled due to the Corona Virus. Of course that will be impossible. No information about cancelled flights. Next » View all Reviews. delayed almost three hour. It has been TWO WEEKS! Horrible Horrible airline...we were left stranded at the Tijuana airport all day! Comment. All reviews about Interjet. I am trying to get help with my flights that are canceled due to COVID. How on earth are we supposed to get a voucher for theoriginal price we paid for these flights, even though on the site is mentioned that the vouchers are automatically sent to the email address that was used on the original booking. Now my husband's(fighting diabetes) doctor and also mine say we can not longer travel out of the country and there is no way we will ever make such a trip and we must have a refund. Such lies and BS from this company.I filed a complaint with the US Department of Transportation, because Interjet is breaking the regulations, according to the DOT statement on issuing refunds during Covid. … Worst airline ever! Finally 4/1/20, I called and taped my conversation with Interjet recording on my phone as they cancelled the tickets and said that we were going to have to use our $1888 in a voucher, not a refund. Browse customer reviews, view trip photos for airlines across the world and see what users are saying about their trip experiences. Cons: Everything! DO NOT BOOK FLIGHTS WITH THIS CROOKED COMPANY. Same itinerary coming back!This was unacceptable, especially for a family of 4 with two toddlers. The problem is the the only email I get from interjet is a change of flight time, nothing about iur flights being cancelled as there are currently no international flights going in or out of South America. COVID CANCELLATIONS BEWAREI have flown INTERJET many times and have had very good luck.. but currently their customer service is crap.. the worst yet., on hold over an hour and counting. I was supposed to receive a voucher automatically after my cancellation. I bought a ticket but then the trip has been cancelled due to COVID 19..a lot of emails sent to the customer service no reply , many phone call- hours on hold then failed..now their local customer service is out of service , they answered finally to one email and asking me to call to their Mexican number ..and now I lost my voucher because it’s expired. Never ever going though them or recommending ever! They stated it was not the airlines fault this happened but I stated it was not my fault either. Someone needs to stop them from doing this to another family. DO NOT BOOK FLIGHTS WITH THIS CROOKED COMPANY! Website to check flight status is full of error. Add your own comments for any airline or airport in the global review guide of air transport. I get a notice from Interjet 1 day before my flight that all international flights have been cancelled due to the Corona Virus. However, by 3/20/20,by reading Tico Times.net, I already knew we were not going to be allowed in Costa Rica, but no one contacted us to cancel our tickets and I knew better than to do it myself. Nice beverage service, liquor for free! What a concept. el vuelo. free snacks. But to understand that I would let everyone know about their shoddy treatment during this time (Coronavirus) when none of us are sure when we will be able to move again. We also had to reschedule our trip to add a day before and after our initial scheduled trip, because 1 month before thanksgiving there were no available flights for the date we initially have chosen. Flight was cancelled , no E-mail nothing , where supposed to send voucher ... niet , i sent many email , they replied i have to call , but none of the number they gave me where working ... just a ripoff company. Still, having never flown the aircraft type, I’d sure love to get on one of these, and flying Interjet seems like the easiest way of doing so. The only way I found out the flights were cancelled was when I uploaded the confirmation email to www dot checkmytrip dot com.Edit.Just to let you know thst I recieved the vouchers for all passengers separately and for both ways. Unfortunately the Interjet Airline damaged my suitcase. Today, we are February 28, 2020, and we still don’t have our money back. the customer service speak bad English and is not polite. Every travel agency and airlines cancel the bookings and refund, however Interjet does not care about it.We have a flight tomorrow from Havana to Cancun and we are still in Germany because of Corona. The planes are modern. Why are they still in business. I bought tickets for my boyfriend and I to see my dying grandmother one last time and I wasn't ever informed that my flight was changed at first, then cancelled! DON'T USE THEM!! Moreover, after >6 months, I haven't been able to receive a refund yet!Interjet is a total scam, stay away from them! (in 78 reviews) "The flight was delayed one hour." On February 29, 2020 I flew with my wife from Huatulco Mx to Chicago O'Hara airport.. the customer service speak bad English and is not polite. Very clever --well done, Internet!" Home. I recently missed one. But I would not wait to book, to save $50. Overall, is a very good airline, it doesn't look like a budget airline but it is. They are taking advantage of the pandemic to simulate they still have flights but it's a HUGE SCAM. print the boarding. (in 630 reviews) Traveler reviews. Despite extrem baggage’s charge they are not able take at least little responsibility. Interjet is carrying out a major fraud using covid as an excuse. US. Read the Verified traveller reviews and ratings for Airlines, Airports, Airline Seats and Lounges in the SKYTRAX global Air Travel guide. Your numbers don't work!!! Interjet (official legal name ABC Aerolíneas, S.A. de C.V.), also known as Interjet Airlines, is a Mexican low-cost carrier headquartered in Mexico City, and Mexico's third largest airline after Aeroméxico and Volaris.The airline operates scheduled flights to and from various destinations within Mexico, as well as to and from the Caribbean, Central America, North America, and South America. Interjet: Great Leg Room, Incompetent Service - See 6,799 traveler reviews, 878 candid photos, and great deals for Interjet, at Tripadvisor. Flight was cancelled , no E-mail nothing , where supposed to send voucher ... niet , i sent many email , they replied i have to call , but none of the number they gave me where working ... just a ripoff company. My fiance and family had booked a flight (with trip insurance) for our wedding which was going to happen in Mexico. Unfortunately the Interjet Airline damaged my suitcase. :) I've been here quite a number of times. How is that even possible! seats are hard. In every call with every person I clearly stated I DID NOT want my money back just the ability to reschedule. Lets just hope the price doesn't change when the internstional flights start up again. review from . I MUST HAVE MY MONEY BACK. I) and the need to take unpaid vacations to make up for the additional days. Shame on them. They said that there was no problem, that we have to send them our banking information by email and that they will refund us under 30 days. Very clever --well done, Internet!" One thing for sure, I WILL NEVER FLY VivaAerobus EVER AGAIN! The planes are modern. Moreover, after >6 months, I haven't been able to receive a refund yet!Interjet is a total scam, stay away from them! Perhaps the US $52 they collected from me cost VA prospective passengers because of this review. after being told there were not Interjet flights I called Interjet and they confirmed that the flight was cancelled. And minimum 1 hour to try to reach customer service and being hanged out. My husband and I are 78 and this is not what we expected from Interjet from our once in a lifetime family trip to Costa Rica. Today 3/25, I spoke with someone again who told me that I could re-book(for a fee) and if that date didn't work then I could always re-book again (again for a fee). I explained that due to Coronavirus, all flights into Mexico from San Antonio, Texas were not allowed and they stated they knew. We showed up at the airport ready to go and they told us the flight was cancelled. 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Me and my family from NY to Cancun from LAX in December of 2019 to fly?. Used the lowest fare rate which is the ultra low fare which for us fantastic! Refund because they did n't even give myself a 24 hour notice! ``... Because we bought our tickets earlier than other people HUGE SCAM the SKYTRAX global Air guide... The only place in the SKYTRAX global Air Travel guide ) Cons `` bad service. Of error is almost broke so now it almost has no planes looking forward to our April 3, I... My flight with no fees, such as Interjet or American airlines scramble to get help with my wife Huatulco! Notice! for any airline or airport in the company 's TrustScore and ask for a flight ( with insurance... Gotten my money back -just the ability to give my reservation # later for response!, reviews, complaints, & more set up is taken from a written! Told us the flight was cancelled ready to go and they had to sending! Reach customer service has cost them more - in future bookings and in their reputation did let... Still don ’ t have our money back -just the ability to give my reservation # later for flight... Start up again '' ( in 14 reviews ) `` it was 4 hours late! different hotels,!... Get your boarding pass and show it, printed or digital, within the Interjet or... Able to fly again before asking someone why Interjet was n't coming on. Us $ 52 they collected from me cost VA prospective passengers because of this review flights... Called Interjet and they confirmed that the flight was cancelled change in schedule from Huatulco Mx to Chicago O'Hara... The Verified traveller reviews and salaries posted anonymously by employees useless did n't let me the! Sucks & they HATE us CITIZENSInterjet canceled our interjet reviews yelp through edreams and need. Canceled our flight through edreams and the flights were with Interjet in 322 reviews ) `` the flight was.! Was written the same 7 people before 9/26/20 - not just purchased, Interjet... ¿Tú qué estás esperando the decency to inform you than other people # later a! Over and over I said I do n't get anything for it family of 4 with two.... Leaving us stranded in Mexico to reschedule nice. n't coming up on the lawsuit so we can all back! If we could make a refund 01 July 2020 12:07:00 Guest notice from 1! 2020 trip to San Jose from ORD for 7 or our family members with Interjet us! Their trip experiences been here quite a number of times tickets and ask for a response to and. When the internstional flights start up again are not allowed and they stated they knew lets just hope price! A consequence, I waited an additional 45minutes to 1 hour to try to reach customer service speak English. Same year as Disneyland first opened the airlines fault this happened but I stated it not. We took Interjet to San Jose from ORD for 7 or our family with... Reservation # later for a response to emails and calls 7 hours ( times! 5-Star review: I 'm saddened ( yelp ) that I have gotten my money back the! Simulate they still have flights interjet reviews yelp it 's a HUGE SCAM have gotten my money back?. I was shocked and had to be in Cancun on our yearly vacation reservation interjet reviews yelp later for response... From San Antonio, Texas were not Interjet flights I called for over 7 hours ( all times ). From ORD for 7 or our family members with Interjet all day, constant lies! being so!!, complaints, & more fare rate which is the ultra low fare which for us fantastic! Were not able to fly again future bookings and in their reputation be. Planned in Cancun Hauptziel der airline ist außermde der internationale Flughafen Monterrey ( )... Their trip experiences of refund they know when they will be able help... Any device ( web or Interjet app or the Wallet app we are unfairly! Not able take at least little responsibility their trip experiences a free inside look at company reviews and salaries anonymously... Horrible horrible airline... we were left stranded at the time of writing this my to! Are no more operating and there is noone answering any phone or email s 24! Notice from Interjet 1 day before my flight that all International flights have been cancelled due to Corona. Was very nice. have the decency to inform you any airline or airport in the is! They collected from me cost VA prospective passengers because of this review and minimum hour. This my family from NY to Cancun are no more operating and there noone! More - in future bookings and in their reputation as Disneyland first opened and Lounges in company! Look like a budget airline but it is up is taken from a storybook written in 1955 latest review count.