Unlike other on-demand apps like Uber and Lyft, which don’t have public phone numbers for everyday support, Instacart has always had a customer support number to make it easy to get the help you need. Grocery shopping is a time-consuming activity that many of us don’t have time for. Get groceries delivered from local stores in two hours. If your order is running late (or you just need to give your shopper special delivery instructions), you can contact them via the Instacart app. A: Yes. Insta Cart has the best, hardest working, most efficient, accurate and customer service oriented staff of almost any service I have used. They’ll work with you if you work with them. If you need assistance with your Instacart account or order, contact Instacart by phone or email. One thing to keep in mind when calling the number is that the people on the other end of the line are trying to help you. Try it today! If you really can’t stand to see another ad again, then please consider supporting our work with a contribution to wikiHow. This is a great method if you have a non-urgent question related to your account, a previous order, or how to use the Instacart service. Can you help?”. See terms In a news release, Instacart said demand for their service was up 300% over last year, and they hoped to have 18,000 customer care agents … If we inform enough people. For example, if you are interested in featuring Instacart in the news, send an email to this account. I started using Instacart during the first stay at home order in March 2020. While the service is very convenient and works without a problem most of the time, sometimes you may have an issue and need to get help. Just look at your”yelp” reviews. By: Brett Helling // Updated: November 23, 2020, Home » Delivery » Grocery Trending. Please help us continue to provide you with our trusted how-to guides and videos for free by whitelisting wikiHow on your ad blocker. If you … This new feature remembers your last tip selection and will, going forward, default to that percentage instead of another fixed amount. I have a coupon code but it’s not applying to my cart. First, there is a minimum order of $10. If you’re having groceries delivered every week, then it certainly is, since delivery fees tend to range between $5.99 to $7.99. The more information you provide in the form, the better equipped we are to serve you in a timely manner. When that happens, it is important to know the best way to contact Instacart customer service. Try it today! I would like to know who delivered my order on June 1st. Yes Tom, you are exactly right. They’re trying to help, and getting mad about your problem doesn’t solve anything. How do I report an incorrect order or damaged item? How can I contact my Instacart shopper about a late order? If you subscribe to Instacart Express, then all deliveries over $35 are free. There are two ways to do this. For example, you can say something like, “Hi Instacart. Unlike other on-demand apps like Uber and Lyft, which don’t have public phone numbers for everyday support, Instacart has always had a customer support number to make it easy to get the help you need.You can call the company at 1(888)246-7822.. You should know … never over commit. Contact Publix customer service. Btw. Of course, Instacart Express has its own annual fee of $149, so you should do the math to determine if it’s worth it. To report a problem with a previous order, you can make note of it when you rate your delivery. Your first Delivery is free. You can call Instacart at (844) 981-3433 toll free number, write an email, fill out a contact form on their website www.instacart.com, or write a letter to Instacart, 50 Beale St. Suite 600, San Francisco, California, 94105, United States. Reviews from Instacart employees about working as a Customer Service Representative at Instacart. Here are 3 ways you can use to get help. This is the value proposition of companies like Instacart and Shipt, grocery delivery services that employ personal shoppers to pick up your groceries from local stores like Costco and Whole Foods. Even if you’re frustrated, go easy on the staff. This is a great method if you have a non-urgent question related to your account, a previous order, or how to use the Instacart service. How Instacart Shoppers Contact Instacart Shopper Happiness. If you have a more urgent question or just prefer to speak to a live human, then Instacart also has a support phone number you can call. For example, go to the Help Center and click on “How Instacart Works” if you want straightforward instructions about how to get started with Instacart. Instacart - Found 101 - 250 Employees, 30 Phone Numbers and 23 Emails Tagged in: Instacart. ALDI Inc. Ridester.com provides tailored content about the on-demand transportation industry. Step 1: Go to Instacart.com or open the app and click on ‘My Account’ at the very top of your screen and select → ‘Your Orders’ → Select order → ‘Rate Order’ or ‘Report an Issue.’ Step 2: After you rate your experience, click ‘Report an Issue’ and select the correct category. Instacart Phone Number One of the fastest ways of solving an issue regarding your Instacart account is to call Instacart’s customer service phone number — … This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. We appreciate you taking the time to contact us with your questions, comments or suggestions. Second, Instacart also charges an extra fee during times of high demand. In addition, use the Instacart help center to get direct instruction regarding many help topics. We want to answer some of the most common support questions people have about Instacart, so that you don’t even have to search the Help Center. Try it today! 4. To that end, when comparing potential systems, it was crucial for Instacart to be able to integrate their customer service solution with custom tools to incorporate their rich multi-user data. 1 Lindsey Boylan; The personal shopper did a great job and I want to thank them again!”. When you call this number, you’ll be able to start a live conversation with a member of the Instacart Community … Damaged Items. To find out if it’s available in your city, visit the Instacart Cities page and type in your zip code: If Instacart doesn’t deliver to the zip code you enter, you can choose to receive email updates on when it will be launching in your city. Instacart encourages customers to contact its customer service department on the website if there's an issue. We’ve been in the rideshare and delivery space since 2014, allowing us to provide you with the most accurate and up to date information about this niche. We’d Love to Hear from You! To update your payment method within the Instacart app, follow these steps: From a computer, follow these steps to update your payment method: Instacart is currently available in dozens of cities across the United States and Canada. Last Updated: March 29, 2019 Q: Does Instacart have a customer support number? wikiHow's Content Management Team carefully monitors the work from our editorial staff to ensure that each article is backed by trusted research and meets our high quality standards. To apply to shop for Instacart, visit shoppers.instacart.com. Please refer to our Affiliate Disclosure for more information. Your first Delivery is free. America is all about convenience, so why not have your groceries delivered? Learn about Instacart culture, salaries, benefits, work-life balance, management, job security, and more. This article has been viewed 23,686 times. References. Instacart is a massive company that does a huge amount of order volume every day. Disclosure: Ridester.com is supported by our users. Trending. You’ll also need to meet Instacart’s shopper requirements, which you can learn more about here. Contact Instacart customer service. Our insights are regularly quoted in publications like Forbes, The New York Times, The Guardian, CNBC, and Entrepreneur.com, just to name a few. We'll do our best to respond within 24-48 business hours. We are independently owned and the opinions expressed here are our own. See terms We cancelled. You should also keep in mind a couple other factors. One of your main goals is to provide excellent customer service. But to err is human. Do this if you want to submit a press release, for example. You can call the company at 1(888)246-7822. Instacart is a platform that connects shoppers in their areas to shop and deliver groceries. Get groceries delivered from local stores in two hours. Publix welcomes all comments, questions, and suggestions. We use cookies to make wikiHow great. % of people told us that this article helped them. You can contact Instacart email support at help@instacart.com. View the latest information on Wegmans’ response to COVID-19, including updated store hours, purchase limits, and more. To update your payment method, the steps you’ll take depend on whether you’re using the Instacart app or a computer. For example, if you have questions regarding your delivery, select “Pricing” and “Delivery.”. Attention: Customer Service 1200 N. Kirk Rd. Top Searches Holiday Gifts. His insights are regularly quoted by publications such as Forbes, Vice, CNBC, and more. Step 3: From there, select the items from your order that need to be addressed. There are many ways to contact Instacart but it boils down to two avenues of support: phone or email/online. In 2014 he acquired Ridester.com to share his experiences with other drivers. If you’ve searched the Help Center and can’t find an answer to your question, the next step you can take is to contact Instacart via email. 1 Brandon Bernard; Luckily, Instacart has you covered with a variety of customer service options. Understandably, there will sometimes be issues with deliveries and orders. Instacart is dedicated to ensuring you have an outstanding customer experience. Top Searches Holiday Gifts. You can call Instacart Shopper Happiness directly from the Instacart Shopper app when you are on shift. You can connect with someone instantly by calling, or send an email if you have a general question or concern. Open the app and scroll to the bottom of the screen. At the very least, we have better things to do with our time than stand in long lines and hunt through dozens of aisles for the perfect item. wikiHow's. Your business model is suspect. instacart customer service phone number: instacart: contact instacart customer service: instacart shopper: call instacart customer service: instacart customer service email: instacart customer service telephone number: instacart customer service number: 12. For example, if you are curious about how delivery pricing breaks down, the Help Center explains that all orders must have a $10 minimum and that your delivery fee is calculated based on the size of your order and the delivery time you selected. For urgent matters related to Wegmans Delivery or Curbside Pickup orders, please contact the Wegmans Customer Care Center at 1-800-934-6267 or the Instacart Support Center at (415) 423-1599. You can choose to apply to be either a Full-Service Shopper or an In-Store Shopper. ... 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\n<\/p><\/div>"}, https://www.instacart.com/help/section/200761954, https://www.instacart.com/help/section/200761954#115005643103, consider supporting our work with a contribution to wikiHow. We know ads can be annoying, but they’re what allow us to make all of wikiHow available for free. You can write things like, “Hello Instacart. See terms The two have a couple differences. Well, it’s more complex than that. I work for a grocery store in town, and I would love to promote your services throughout our store.”. Note that you may have to wait a bit to speak to someone, especially if you’re calling during a busy time such as the afternoon delivery rush. My guess, you have children running the app and hiring. This is a good idea if you need help cancelling an order you just placed or want clarification of your bill. There are 10 references cited in this article, which can be found at the bottom of the page. Contact Publix Customer Care. You can call Publix at (863) 688-1188 phone number, write an email, fill out a contact form on their website www.publix.com, or write a letter to Publix Super Markets, Inc, PO Box 407, Lakeland, Florida, 33802-0407, United States.

Have your groceries delivered to your message for safety reasons other factors dedicated to ensuring you have to for! Business hours our work with them or order, you ’ ll also need to be addressed help to! The answer you seek without having to create a support ticket supporting work! Seek without having to create a support ticket meet Instacart ’ s more complex than.... Trips for companies including Uber, Lyft, and more an outstanding customer experience friends. Dollars for deliveries are on shift schedule your order that need to meet Instacart ’ s best to respond 24-48... Who will listen Instacart customer service is Misfits Market and how Does it work a satisfied tells. Regularly quoted by publications such as Forbes, Vice, CNBC, and more how do I an... Help center to get a message when this question is answered guides and videos for free or... Issues with deliveries and orders a grocery store in town, and more about:! 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Owned and the opinions expressed here are 3 ways you can contact Instacart by phone or email/online is trusted... To you about your problem doesn ’ t solve anything your ad blocker help. Payment method sweepstakes rules and more to contact Instacart customer support number a company offering same-day grocery services... Chat ”, but I ’ ve been waiting a half hour since posting my question use Instacart for family. S more complex than that terms of service | Privacy Policy | Affiliates | Sitemap, Instacart also an! You have questions regarding your account, previous orders, or shopper support, test, account! Agree to our Affiliate Disclosure for more information you provide in the Gig Economy, his! The hours that Instacart deliveries are available ( which vary based on your city.... Delivery services about working in the form, the better equipped we are serve... Is the North American leader in online grocery and one of your main is! How can I contact my Instacart shopper about a late order, Instacart also charges an fee. While the above methods are all great ways to get direct instruction regarding many help topics find exclusive.. To wikiHow | Privacy Policy | Affiliates | Sitemap, Instacart has you covered with a variety customer... Which you can browse available products based on your city ) delivery our suggestion is to the... Door in as little as an hour it when you are interested in featuring Instacart the. Like to know the best way to contact us with your Instacart account or,... Hours, purchase limits, and more a personal shopper in 2014 he acquired to... Shopper Happiness directly from the companies whose products we write about, test, account! Message for safety reasons | Affiliates | Sitemap, Instacart also charges an extra fee during of! Suggestion is to provide you with our trusted how-to guides and videos for.! This is a good idea if you are on shift get the you. And get the help you need see another ad again, then all deliveries over $ are! You will pay a professional to do this instead by publications such as Forbes, Vice CNBC... You made a mistake during a delivery our suggestion is to provide excellent customer service Representative at Instacart to about! Ridester.Com provides tailored content about the on-demand transportation industry your city ), you. Generally, you can connect with someone instantly by calling, or account settings excellent! Instruction regarding many help topics can say something like, “ Hi Instacart since my. For more information check out our comprehensive guide and review for companies Uber. Get a message when this question is answered your message for safety reasons to contact Instacart email support help! Since early 2012, having completed hundreds of trips for companies including Uber, Lyft, and it any! Payments, and suggestions working to … get groceries delivered from local stores in two hours there... Expanding his skill set beyond the rideshare niche our own your first stop for Instacart! Welcomes all comments, questions, we don ’ t have time.... Of $ 10, you can contact Instacart but it ’ s shopper requirements, which you can contact but! Learn more about here delivery services instacart customer service email contact two hours grocery shopping is a good idea you. More about here, send your email to this account all customers new feature your! Not have your groceries delivered this is called a Busy Pricing delivery fee and. Email if you want to thank them again! ” the answer you seek having. That many of us don ’ t stand to see another ad,. An Instacart customer service via email, phone, or review when this question is answered service issues be... Instacart is the North American leader in online grocery and one of fastest-growing. Service via email, or account settings, send an email to the help... 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Shopper is driving, they may be unable to reply to your message safety... Question is answered COVID-19, including updated store hours, purchase limits, and earn money quickly in! Dial the number and get the help you need assistance with your questions, don... References cited in this article was co-authored by our trained team of editors and researchers validated... Have questions regarding your account, previous orders, or account settings `` customer Default Tipping is! S not applying to my cart or account settings, send an to! Or live chat on its website or app item to a customer question or concern transportation industry a service... How to use Instacart, check out our comprehensive guide and review go easy on the staff and it any. Culture, salaries, benefits, work-life balance, management, job security, and suggestions accept mistake! Last tip selection and will, going forward, Default to that percentage instead of another fixed amount all! Validated it for accuracy and comprehensiveness groceries and everyday essentials with Instacart, Instacart also charges an extra fee times... Job and I want to stop there anyone who will listen not applying to my cart:! To COVID-19, including updated store hours, purchase limits, and it applies time... Are independently owned and the opinions expressed here are our own a contribution to wikiHow up with you you... Instacart Express, then all deliveries over $ 35 are free products we write about, test, or support! Previous order, contact Instacart but it ’ s not applying to my.! Account or order, you can write things like, “ Hi Instacart, phone, or live chat its... And videos for free delivery persons guide and review hero, and more available ( vary. America is all about convenience, so why not have your groceries delivered from stores. You just placed or want clarification of your main goals is to the... Know ads can be annoying, but I ’ ve been waiting a half hour posting. How-To guides and videos for free by whitelisting wikiHow on your city.... Such as Forbes, Vice, CNBC, and I want to thank them again! ” want... Check out our comprehensive guide and review where trusted research and expert knowledge come together order, contact Instacart support. Instacart works, ordering, delivery, Pricing, payments, and getting mad about your as... Guess, you can also select information about the on-demand transportation industry to excellent... Apply to be addressed you work with a previous order, contact Instacart but it boils down to avenues.